REQUIREMENTS; * Customer service experience; * Proficiency in Microsoft Office suite; * Organized; * Good teamwork skills; RESPONSIBILITIES; * Provide customer service via chatbot; * Validate and issue digital certificates; BENEFITS; * Meal voucher; * Transportation allowance; * Wellhub (formerly Gympass); * Health and dental insurance (after 3 months); * Life insurance; WORK HOURS Monday to Friday from 08:00 AM to 5:00 PM 2 times per week in Ilhéus 3 times per week in Itabuna Job type: Full-time, Permanent CLT position Salary: BRL 1,692.04 per month Benefits: * Medical insurance * Life insurance * Meal allowance * Transportation allowance Screening question(s): * Are you available to work 2 times per week in Ilhéus and 3 times per week in Itabuna? Education: * High school diploma (Required)