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Job Summary: We are seeking passionate and talented individuals to work in customer service and client screening, growing within a dynamic, results-oriented environment. Key Highlights: 1. Opportunity to grow and take ownership of your career 2. Dynamic environment where talent is recognized and encouraged 3. Building a fair, representative, and inclusive environment **We are looking for passionate and talented people to join our team!** Do you enjoy being challenged and believe that daily challenges drive your growth? If yes, join Mercantil! Here, you’ll find abundant opportunities to develop and take ownership of your career — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll have the chance to grow in a dynamic environment where your talent will be recognized and encouraged. The fit becomes even better if you have sparkle in your eyes, strong communication skills, proactivity, and — of course — a focus on results! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Client screening; * Support in branch operations. **Requirements and Qualifications** **We seek:** * High school graduates; * Availability to commit to a minimum contract duration of 1 year and 4 months (on average); * Availability to work 4 hours daily from 8:00 AM to 12:00 PM; **You’ll stand out if you have:** * Proficiency in Microsoft Office suite; * A proactive profile and eagerness to learn. **Work Location:** **Divinópolis/MG (On-site).** **Additional Information** **What we offer:** * Transportation allowance; * Career development and growth opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for the 50+ demographic. With over 80 years of history, our journey has been defined by continuous innovation and expansion of services — always centered on technology to deliver an exceptional banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ segment, our bank’s purpose is to deliver a unique experience for this population. This momentum has earned recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and stands as the fifth-largest payer of social security benefits in the country. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities extend to persons with disabilities, Black and Indigenous individuals, LGBTQIAPN\+, people over 50, women enrolled in assistance programs addressing domestic violence, and other marginalized groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If this resonates with you, come be part of it: **\#VEMSERMERCANTIL**
