**\#JoinABC! We are a company that started as a small supermarket and has expanded to over 70 stores, covering retail, wholesale, gas stations, pharmacies, and a construction company. Our motto is being "people serving people." We foster a culture based on simplicity, honesty, productivity, and dedication. We actively value and promote equality in all our relationships, whether with employees, customers, suppliers, or local communities. In our environment, we do not tolerate any form of discrimination.** #### **About the position:** The Systems Assistant will be responsible for supporting activities related to the maintenance, support, and operation of the company's internal systems, ensuring the proper functioning of technological tools that support business processes. This role operates in a dynamic, collaborative environment aligned with company values such as simplicity, honesty, productivity, and dedication. #### **Main responsibilities:** * Provide technical support to users of internal systems, resolving questions and operational issues. * Monitor routine maintenance and system updates, ensuring stability and security. * Assist in implementing new features and improvements to existing systems in collaboration with the development team. * Perform basic system testing to identify bugs and report them to technical staff. * Document operational procedures and system routines to facilitate usage and process continuity. * Collaborate with multidisciplinary teams on system integration and implementation of new functionalities. * Monitor technological trends and propose innovations that could add value to the company. #### **Required qualifications:** * Technical or higher education in Information Technology, Information Systems, Systems Analysis, or related fields. * Basic knowledge of system support, software maintenance, and operation. * Familiarity with relational databases (SQL) and understanding of programming languages or scripting. * Critical thinking and problem-solving skills. * Good communication and teamwork abilities. * Previous experience in support or technical assistance for corporate systems is desirable. #### **Desired qualifications (a plus):** * Knowledge of programming languages such as Java, Python, or similar. * Experience with agile development methodologies (Scrum, Kanban). * Understanding of web development and modern frameworks (Angular, React, Vue.js). * Knowledge of DevOps, continuous integration, and continuous delivery (CI/CD). * Prior experience in the retail sector or large companies. #### **Benefits:** * Life insurance. * Transportation allowance. * Health plan. * Dental plan. * On-site meals. * Bonus for achieving goals. * Trainee program. * Partnerships with partner companies. * Product discounts.