IT Internship

Description

***Job Description — IT Internship*** We are seeking an IT intern to support the technology team’s activities, contributing to end-user support, system maintenance, and development of internal solutions. We are looking for someone eager to learn, with an analytical mindset and interest in growing within the technology field. **Responsibilities:** * Provide first-level technical support to end users, resolving hardware and software issues; * Handle IT support tickets, ensuring timely response and resolution according to established deadlines (SLA compliance); * Prepare and deploy IT equipment (laptops, desktops, and peripherals) for new employees and replacements; * Assist in user account administration (creation, updates, and access control); * Support IT applications and other systems; * Maintain up-to-date documentation for IT asset tracking and procedures; * Support IT projects and continuous improvement initiatives; * Execute technical processes based on global guidelines for system and equipment maintenance. **Requirements:** * Currently enrolled in a Bachelor’s degree program in: * Computer Science; * Information Systems; * Systems Analysis and Development; * Computer Engineering or related fields; * Basic knowledge of computer science and technical support; * Familiarity with programming logic; * Strong communication and organizational skills; * Willingness to learn and collaborate in a team environment. **Preferred Qualifications:** * Knowledge of databases; * Familiarity with networking and infrastructure; * Familiarity with Sankhya system is desirable; **Job Details:** * Employment Type: Internship * Working Hours: 6 hours per day * Stipend \+ benefits Minimum Education Level: Bachelor’s Degree