COMMERCIAL ASSISTANT I

Description

We are the Energisa Group! With over a century of history, Energisa is the largest private group in Brazil's electricity sector with 100% national control. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable power generation, an innovative energy solutions brand — (re)energisa — featuring distributed generation from renewable sources, free energy market trading, and value-added services, as well as a shared services center, a contact center company, and Voltz, our sector’s first fintech in the digital accounts market. Recently, we diversified our portfolio further by adding natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe in the power of diversity and plurality to drive innovation and achieve outstanding results. Everyone is truly welcome here! Want to be part of this story? Check whether this opportunity matches your profile and join us in this selection journey! **Responsibilities and Duties** * Support the generation of statistics and issuance of simple reports related to revenue collection; * Organize commercial area information according to guidelines, meeting deadlines and basic routines; * Conduct initial contact with consumers to support negotiations; * Assist in analyzing billing incident and irregularity reports; * Organize and archive physical and electronic documentation of the commercial area; * Operate the billing system to perform simple tasks related to bill generation and issuance; * Support handling of judicial proceedings, acting as a legal representative under guidance; * Verify receipt stubs and bank deposits to assist in revenue collection reviews; * Assist in collection routines for public and private customers; * Support preparation of technical reports for legal use; * Verify reports of collected amounts and assist in issuing mutual pole usage invoices. **Requirements and Qualifications** * Completed High School education; * Microsoft Office Suite (Intermediate level); * Internet and Outlook proficiency; * Quality Management — Understanding ISO 9001; * Internal and Regulatory Standards Related to the Electricity Sector; **Additional Information** People are our greatest ENERGY. With your well-being in mind, we offer a wide range of benefits. Take a look at what you’ll receive: * Meal or Food Allowance to purchase groceries for your home or dine at your favorite restaurant; * Health and dental insurance for you and your family; * Private pension plan for financial savings and investments; * Childcare Assistance to support you during your children’s early years; * Life Insurance, providing greater peace of mind for you and your loved ones; * Profit Sharing, as recognition for your work and results; * Quality-of-Life Programs ensuring employee well-being and promoting health; * Scholarship Programs supporting professional qualification; Gympass, granting access to over 18,000 gyms across Brazil. * If you meet the position’s prerequisites, submit your application and pay attention to the following tips: During the selection process, communication will occur via email or phone. Ensure your contact details are up to date and monitor your inbox regularly, including your spam folder. Stay alert for incoming calls — our corporate phone numbers include varying area codes (DDD). If you receive negative feedback, don’t get discouraged — keep an eye out for other opportunities. Did you know that **we are one of the largest groups in Brazil’s electricity sector?** With 120 years of history, we are an **ecosystem** of products and services focused on leading the energy transition, connecting people and businesses to the best energy solutions and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to over 20 million people. Our most visible work is in energy distribution, but we offer much more. In addition to our 9 electricity distribution companies and 13 transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks, under our innovative brand (re)energisa. We also operate in the Free Energy Market, offering value-added solutions to our customers. Furthermore, we diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and, since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in bio-solutions generation, distribution, and trading — such as biogas, biomethane, and biofertilizer — through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities — sustainably. To achieve this, we rely on approximately 17,000 employees who make a difference every day. You too can be part of this transformation story. Let’s build a more sustainable world together?