Level 1 User Support Technician

Description

Job Summary: Technical support focused on operating systems, networks, and user assistance, utilizing ITIL knowledge and ITSM tools. Key Highlights: 1. ITIL-based support 2. Knowledge of Windows/Linux operating systems 3. Support for computer systems and networks #### **Brasília/DF** * 08:00\-18:00 EDUCATION **Incomplete Higher Education** * Information Technology KNOWLEDGE * ITIL-based support * MS Office and BR Office * Active Directory * Knowledge of installation and configuration of various software * Windows/Linux operating systems * VOIP * Email * Web browser * Systems support * User support * Computer networks * Knowledge of ITSM tools (IT service management) *“At Hepta, we respect and embrace diversity. We make no distinction based on gender, ethnicity, religion, sexual orientation, or disabilities. Apply now!” \#vemprojeitoHepta