Description
Job Summary:
The professional will focus on customer satisfaction and delight, performing consultative sales, identifying needs, and offering comprehensive solutions with proactivity and organization.
Key Highlights:
1. Sales and customer service experience is a plus
2. Focus on results, goals, and excellence in customer service
3. An environment that encourages diversity and inclusion
**What We Expect From You:**
* Completed high school education.
* Prior experience in sales and customer service will be considered a plus.
* Availability to work on weekends and holidays.
* Strong orientation toward customer satisfaction and delight.
* Negotiation, persuasion, and closing skills.
* Good communication, active listening, and interpersonal relationship skills.
* Proactive, dynamic profile with initiative to make things happen.
* Focus on results, goal achievement, and excellence in customer service.
* Ability to identify opportunities and offer comprehensive solutions to customers.
* Organization, ownership mindset, and attention to detail in managing the section and products.
**Your Day-to-Day Responsibilities:**
* Provide consultative customer service, delivering the best shopping experience.
* Conduct sales in sections/families where sales are self-service or semi-assisted.
* Approach customers, identify their needs, and present suitable solutions for their project or requirements.
* Persuade, negotiate, close sales, and strengthen customer relationships.
* Assist customers in locating products—including complementary and supplementary items—to expand sales opportunities.
* Ensure shelf organization, restocking, and product quality, enhancing the overall shopping journey.
* Focus on sales targets, performance indicators, and customer satisfaction.
* Contribute to customer loyalty through close, humanized, and efficient service.
* Stay updated on products, trends, and store promotional campaigns.
Thank you for your interest in being part of our growth!
We wish you good luck in your application process!
Don’t forget to visit one of our stores to learn more about what it’s like to join our team—see firsthand the people who deliver the best experiences for our customers.
We encourage diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD).
\#WeBuildCareers