RECEPTIONIST

Description

Job Summary: An operational professional to greet and guide customers, control documents, issue reports, and efficiently manage appointments and payments. Key Highlights: 1. Greet and guide customers courteously and efficiently 2. Manage documents, reports, payments, and appointments 3. Multi-channel customer service: in-person, telephone, and applications **Description and Responsibilities:** **Schedule:** Monday through Friday **Level:** Operational **Employment Type:** Tenured \- CLT labor code Greet, guide, and welcome parents, children, and customers courteously and efficiently. Issue and manage health insurance authorization forms. Register customers, providing clear and necessary information. Receive and organize internal and external documents. Generate performance indicator reports and organize documents related to customer service. Receive private-payments and issue corresponding receipts. Handle messages on communication applications such as WhatsApp. Answer phone calls, and validate and confirm appointments via token. Validate and control authorization forms to be forwarded to the medical billing department. Update the patient scheduling spreadsheet, ensuring time slots are accurate and aligned with calendars. **Requirements:** Completed high school education; Intermediate knowledge of Microsoft Office suite; Minimum 1 year of experience performing this role. **Benefits:** Dental care, Meal allowance, Transportation allowance