Management and Projects Analyst – CNT

Description

**1\. PURPOSE OF THE SELECTION PROCESS:** 1\.1\. This selection process aims to select professionals to fill vacancies according to CNT’s needs. The process will consist of eliminatory and classification stages. POSITIONS, VACANCIES, AND SALARIES OFFERED 2\. This Selection Process is intended to fill vacancies for hiring professionals for the positions listed below: **POSITION:** Management and Projects Analyst – CNT **EMPLOYMENT TYPE:** Indefinite-term employment contract, in accordance with the Consolidation of Labor Laws (CLT). 2\.1\. Work schedule and hours will be communicated to the approved candidate upon invitation; the candidate must inform availability for the established schedule. Candidates who decline the position due to the work schedule will be disqualified from the selection process. **WORKLOAD:** 44 hours (Forty-four hours per week) Education * Completed undergraduate degree; * Specialization or postgraduate degree in Processes, Quality, Business, or Product; * Desired certification: Certified Business Process Professional (CBPP/ABPMP), Certification of Competency in Business Analysis (CCBA – IIBA), Professional in Business Analysis (PBA – PMI), or another globally recognized process-related certification. Requirements (knowledge and experience) * Minimum six months’ proven experience in process modeling and management; * Experience in business analysis; * Experience in Balanced Scorecard (BSC); * Knowledge of OKR; * Proficiency in Business Process Model and Notation (BPMN) and modeling tools (e.g., Bizagi Modeler, Visio); * Knowledge of project management; * Desired knowledge of Business Intelligence; * Desired knowledge of data governance (DAMA); * Desired knowledge of Design Thinking. Behavior and skills * Analytical (qualitative and quantitative) and synthesis capabilities; * Practical problem solver; * Integrative vision; * Ethical, adaptable, reliable, collaborative, resilient, organized, and good listener; * Ability to manage conflicts and negotiate; * Knowledge of the business, or ability and interest to quickly learn about business, solutions, and market; * Clear and objective oral and written communication skills. Responsibilities of the role * Conduct meetings to analyze, map, and model processes, identifying critical points and key performance indicators, and continuously improving them; * Support continuous process improvement, aiming to analyze performance deviations, develop action plans, execute, monitor, and correct process deviations aligned with project and program execution; * Document processes using BPMN notation; * Support development and management of indicators and KPIs; * Analyze operational capacity versus processes (improvement); * Support strategic definition; * Support process management; * Support responsible parties in monitoring processes through indicators; * Support implementation of a process documentation culture; * Monitor and control progress of process actions, mitigate risks, document and disseminate organizational knowledge; * Identify market trends, tools, and processes that enhance process management.