Logistics Assistant

Description

Job Summary: A professional responsible for customer service, cargo tracking, requesting and controlling cargo pickups and deliveries, as well as supporting shipping documentation. Key Highlights: 1. Direct customer service and support 2. Management and tracking of cargo pickups and deliveries 3. Support in issuing shipping documentation Working Hours: 11:00 AM to 9:00 PM — Monday to Friday Responsible for attending to customers, tracking cargo, receiving pickup requests from customers or service providers, placing pickup requests, dedicated pickups, and cargo deliveries, ensuring timely customer service. Responsible for requesting information regarding pickups and deliveries from the operations department and transportation agents; tracking cargo status, informing customers about their cargo’s progress, providing pickup and destination receipt updates, and daily monitoring of the spreadsheet listing cargoes shipped the previous day. Responsible for supporting the issuance of shipping documentation. Minimum Education: High School (Secondary Education) * Psychological Support Program * Gympass * Transportation Allowance * Meal Allowance * Medical Assistance * Dental Assistance * Commissions * Profit Sharing * Life Insurance