ACADEMIC SUPPORT ASSISTANT

Description

Job Summary: Provide internal support to users on academic and administrative systems, manage digital files, and assist in preparing reports. Key Highlights: 1. Internal technical and administrative support for digital systems and tools. 2. Organization and management of digital files in Google Drive. 3. Collaboration with various departments to integrate information. **Position:** Academic Support Assistant **Work Location:** Qs 5, Rua 100, 72036\-070\. Near Taguatinga/Pistão Sul and Areal. **Salary:** R$ 1\.621,00 **Benefits:** Dental plan, meal allowance (R$ 34.80/day), transportation allowance, functional scholarship for undergraduate and graduate studies, Day Off, SESC membership, life insurance, and private parking. **Employment Type:** Permanent \- CLT. **Working Hours:** 08:00 to 18:00 (Monday to Thursday) and 08:00 to 17:00 (Friday), with a 1-hour lunch break. **Responsibilities:** Provide **internal support** to users regarding academic, administrative, and institutional digital systems and tools; Handle technical and administrative service requests, including logging, tracking, and resolving incidents within established timeframes; Assist in configuring, updating, and maintaining institutional systems under the guidance of the technical team; Support academic departments, secretariats, and administrative units in organizing, sending, and verifying documents; Manage and maintain an organized Google Drive and other digital repositories, ensuring file accessibility and standardization; Prepare and review spreadsheets, reports, and supporting documents to aid internal processes and management decisions; Support the configuration and use of Google Workspace and Microsoft Office tools, providing basic training and guidance to staff; Collaborate proactively with other departments to integrate institutional information and processes; Ensure compliance with regulatory and internal deadlines, contributing to academic and administrative regularity; Maintain ethical, confidential, and proactive conduct in performing duties. **Requirements:** Bachelor’s degree in Information Technology or related fields (currently enrolled or completed). Additional courses in computing, academic systems, or technical support are desirable. Technical Skills Proficiency or familiarity with Google Workspace (Docs, Sheets, Calendar, Meet, Drive). Basic knowledge of Microsoft Office (Word, Excel, PowerPoint). Experience organizing digital files and preparing reports. Desirable Experience Prior experience in technical, administrative, or academic support roles. Experience supporting internal users (help desk, secretariat, IT, administration). Compensation: R$1\.621,00 \- R$1\.621,01 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site