Job Summary: We are seeking a professional for customer service, software support and monitoring, and incident tracking, within a culture that values innovation and curiosity. Key Highlights: 1. Vibrant culture fueled by innovation and relentless curiosity. 2. Opportunity to explore skills and collaborate with brilliant minds. 3. Freedom to shape the future of technology. At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion for creating disruptive technological solutions, constantly seek challenges that push the boundaries of what is possible, and believe that putting the customer first is the key to success, then you are in the right place. We seek individuals who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and respect for the customer permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and shape the future of technology. If you are ready to join a company that believes talent is the key to success, submit your resume and join our team. We look forward to meeting you and jointly driving the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Customer service; * Software support and monitoring; * Incident logging and tracking. **Requirements and Qualifications** **Required Qualifications:** * Currently enrolled in or graduated from a higher education program in IT; * Proven experience working in ICT user support, “IT technical support”, “equipment maintenance”, or a function with a similar title. **Desirable Qualifications:** * HDI Support Center Team Lead certification, HDI Support Center Analyst certification, or ITIL Foundation V4 (or higher) certification. Working hours: 11:00 AM to 8:00 PM (Monday to Friday) Work location: On-site \- Asa Sul/DF **Additional Information** Want to explore all our open positions? Visit our page: Hitss \- Join Our Team https://globalhitss.gupy.io/ **Important: All our job openings are open to professionals with disabilities, gender equity, and racial/ethnic equity.** HITSS BRAZIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5\.000 employees are committed to making the new happen every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions to serve our employees and customers. **Through our diversity and inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!
João Silva
Indeed · HR
João Silva
Indeed · HR
