Description
Job Summary:
Lead and develop a team in fashion retail, ensuring excellence in customer service and store organization.
Key Highlights:
1. Team leadership and development
2. Routine management and excellence in customer service
3. Retail operations in fashion
**Position: Store Manager – Brasília/DF (Águas Claras)**
We are seeking a Store Manager to lead a team during a growth phase, ensuring people development, routine organization, and excellence in fashion retail customer service.
You will be the store’s reference point: responsible for coaching and developing the team, maintaining effective management rituals, delivering clear and mature feedback, and ensuring operations run in a structured manner aligned with brand standards.
**Your responsibilities here will include:**
* Leading, training, and developing the team operationally and behaviorally.
* Delivering structured feedback, including difficult conversations.
* Ensuring store organization, management rituals, clear delegation, and team follow-up.
* Encouraging best sales practices and ensuring a customer experience aligned with the brand.
* Maintaining clear and mature communication with the team, guiding decisions and priorities.
**What we value:**
* Experience in commerce and fashion retail.
* Hands-on experience on the shop floor.
* Active listening skills, autonomy, and responsible decision-making ability.
* Strong communication skills and maturity in handling difficult conversations.
* Real-world examples of leadership and people development.
* Openness to learning and comfort with technology.
**Education:** Completed high school or currently pursuing higher education.
**Compensation:**
* Fixed salary \+ variable bonuses, based on store performance and individual results.
**Working Hours:**
* Rotating schedule 6x1 (1 weekly day off \+ 1 Sunday off for every Sunday worked).
* Hours: 12:00 PM to 8:20 PM\.
Minimum Education Level: High School (Secondary Education)
* Birthday Day Off
* 40% discount on our products
* Gym allowance
* Dental care assistance
* Fuel allowance
* Transportation voucher
* Meal voucher