IT Technician

Description

Job Summary: This role involves field activities, remote access support, network configuration, software/hardware setup, user problem resolution, password recovery, program installation, and data backup. Key Highlights: 1. Conduct field activities and remote support 2. Configure software and hardware, and resolve user issues 3. Knowledge of networks, domains, firewalls, and Help Desk \- Conduct field activities \- Remote access; basic knowledge of networks; \- Structured cabling and routers\- Knowledge of domains and firewalls \- Software and hardware configuration \- Support and resolve software and hardware user issues, \- Perform system and email password recovery. \- Install, configure, and uninstall basic programs. \- Perform data backup and recovery procedures. \- Basic network knowledge (TCP\-IP, Port Forwarding) \- Help Desk. \- Driver's license preferred. Employment type: Full-time, CLT permanent contract Salary: R$1\.700,00 \- R$3\.000,00 per month Benefits: * Transportation allowance Experience: * Help desk (Mandatory) Work location: On-site