Operational Coordinator

Description

Job Summary: This professional will coordinate contracts, ensuring service standards and customer satisfaction, monitor performance indicators, and support operations regarding human resources, materials, and equipment. Key Highlights: 1. Strategic coordination of contracts and teams 2. Monitoring of indicators and performance management 3. Support in human and material resources management * Coordinate the contracts under responsibility, conducting strategic follow-up meetings (technical visits), ensuring contractual conditions agreed upon with the client and ApoioEcolimp’s service delivery standards; Provide contract-related services, overseeing team management to maintain service quality and internal/external customer satisfaction; Monitor performance indicators, analyzing reports issued by subordinates, preparing management reports, and identifying preventive or corrective actions; Support operational execution concerning requirements for human resources, materials, and equipment, analyzing staffing levels, material consumption, and available equipment, ensuring adherence to schedules; Ensure achievement of cost targets established for contracts, maintaining electronic records, analyzing contract management controls and reports; Monitor the effectiveness of technical, behavioral, occupational safety, and other trainings delivered by the team, complying with certification body requirements, labor legislation, and hygiene regulations; Perform related duties as required by the immediate supervisor, within the scope of competencies Employment Type: Full-time, Permanent CLT Compensation: R$6\.208,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Experience: * Human Resources Department (Mandatory) Work Location: On-site