Monitoring Assistant (Commercial Intelligence)

Description

Job Summary: The professional will manage and monitor systems and sales representatives, communicate with management, supervise customer interactions, and generate reports—aiming for excellence in commercial results. Key Highlights: 1. System management and monitoring for daily routines. 2. Active and real-time monitoring of sales representatives. 3. Communication and resolution of operational issues. We are Kaizen \- The Auto Parts House, one of the banners of Grupo Bueno \- a group composed of distinct companies united by a common purpose. Currently, Grupo Bueno comprises six banners: * Pecista: Focused exclusively on high-volume wholesale sales; * **Kaizen \- The Auto Parts House: A wholesale-retail format focused on sales to mechanics and end consumers;** * Kaizen Distribuidora: A distributor serving exclusively automotive businesses with CNPJ, offering differentiated pricing and high-quality service. * Kaizen pro Bem: Grupo Bueno’s social responsibility arm; * G10: An auto parts brand focused on electrical and chemical products; * Portal: An e\-commerce solution for mechanics. Grupo Bueno was founded in 1994 with Pecista, the largest auto parts distributor in the Federal District. In 2019, we began expanding **Kaizen \- The Auto Parts House**, created to strengthen proximity with repair shops and serve individual customers (CPF), and in 2024 we launched the expansion of **Kaizen Distribuidora**, focused on sales to resellers. Currently, Kaizen \- The Auto Parts House operates **five branches in the Federal District**: Asa Norte, Ceilândia, Gama, SOF Sul, and Planaltina\-DF. Kaizen Distribuidora operates one branch in **Goiânia**: Parque Oeste Industrial. And we won’t stop here! Brasília and Goiânia were only the beginning—**in 2025, we’ll continue expanding operations beyond the Federal District, across Brazil!** We want you to join us and make history together! **Responsibilities and Duties** * Manage monitoring systems to ensure daily routines are followed; * Conduct active and real-time monitoring of sales representatives; * Communicate daily with commercial team management to resolve operational issues; * Supervise calls/contacts between sales representatives and customers; * Create and track reports with key commercial performance indicators; * Apply expertise to drive excellence in results. **Requirements and Qualifications** * Basic knowledge of Excel; * Strong communication skills and exceptional sense of responsibility; * Problem-solving profile with sound critical analysis; * Completed high school education; ongoing studies in Business Administration or related fields preferred. **Preferred Qualifications:** * Intermediate knowledge of Excel; * Prior experience in commercial roles and/or monitoring customer service activities; * Practical experience in Junior Enterprises, competition teams, or extension projects is welcome. **Additional Information** **Salary:** R$ 1\.807,63 \+ benefits. **Benefits:** * Transportation allowance; * Flexible VA/VR of R$18.65 per day; * Food basket; * Dental plan; * Health insurance; * TotalPass; * Starbem; * Group life insurance; * Discount on auto parts; * Christmas basket \+ toy for employees with children; * SESC partnership; * Diaper kit; * Partnerships with educational institutions; * Employee referral program; * Internal selection processes. **Location:** STRC (Cargo Sector), Trecho 2, Conjunto D, Lots 09/10, \- Industrial Zone, DF. **Working Hours:** 44 hours per week. **On-site work mode.** We are Kaizen \- The Auto Parts House, one of the banners of Grupo Bueno \- a group composed of distinct companies united by a common purpose. Currently, Grupo Bueno comprises six banners: * Pecista: Focused exclusively on high-volume wholesale sales; **\- Kaizen \- The Auto Parts House: A wholesale-retail format focused on sales to mechanics and end consumers;** * **Kaizen** **Distribuidora: An auto parts distributor focused on sales to resellers;** * G10: An auto parts brand focused on electrical and chemical products; * Portal: An e\-commerce solution for mechanics. * Kaizen pro Bem: Grupo Bueno’s social responsibility arm Our Group began with Pecista, **in 1994**, born from the entrepreneurial dream and vision of **Mr. Mário Sérgio Bueno**, who started **selling parts from the trunk of his car**, with the company’s first headquarters being his own home. Soon after, we moved to a 30m² store, then to a 60m² store; in 2000, we relocated to an even larger headquarters and continued our expansion process! **In 2019, we felt a stronger need for growth**, not only in physical space, **but also in market reach**! We needed to better serve the retail market and open stores—i.e., increase our sales points. We also needed to strengthen proximity with repair shops and serve end customers (CPF). **And thus, Kaizen \- The Auto Parts House was born.** In 2024, we began expanding beyond the Federal District with the Goiânia unit, now under the **Kaizen Distribuidora** brand and exclusively targeting CNPJ clients! Since 2019, **we have opened one store per year**, and we won’t stop here. **Brasília was just the beginning—and in 2025, we’ll cross another milestone and advance toward Brazil!** We want you to join us and make history together!