Description
Job Summary:
Customer service at an internet service provider, addressing inquiries about installation, plans, connectivity issues, and cancellations via WhatsApp, phone, and email.
Key Highlights:
1. Customer support regarding internet services
2. Support for installation-related questions and connectivity issues
3. Communication with customers via WhatsApp, phone, and email
Shift: **1:00 PM to 10:00 PM with a 1-hour break**.
* Providing customer service for an internet service provider, including inquiries about installation, plan changes, connectivity problems, cancellations, and other related information;
* Customer interaction via WhatsApp, phone, and e\-mail.
Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position
Compensation: R$1\.600,00 \- R$1\.800,00 per month
Benefits:
* Fuel allowance
* Internet allowance
* Basic food basket
* Transportation voucher
Selection Question(s):
* What would be your level of computer literacy? Basic, intermediate, or advanced?
* What would be your typing proficiency? Basic, intermediate, or advanced?
Education Requirement:
* Completed high school (Mandatory)