Job Summary: We are seeking an energetic and proactive Expansion BDR to identify and qualify upsell/cross-sell opportunities within our existing customer base, with emphasis on value and continuous learning. Key Highlights: 1. Opportunity to start or consolidate a commercial career 2. Focus on customer relationships and value generation 3. No prior experience required; potential and attitude are highly valued **About the Role** We are looking for a Business Development Representative (BDR) full of energy and proactivity to join our Expansion team. This is a unique opportunity for professionals who wish to start or consolidate their commercial careers, with an exclusive focus on our already-established customer base. You will serve as the bridge between our customers and additional solutions that can further optimize their businesses—identifying and qualifying upsell and cross\-sell opportunities for new modules and add\-ons of our system. If you possess a "hunter" mindset for prospecting, yet also have the sensitivity of a "farmer" to nurture relationships—and an inexhaustible drive to generate demand and value—this role is for you! We do not require prior experience, but we do seek a strong passion for sales, continuous learning, and ambition to grow in a dynamic and challenging environment. ### **Key Responsibilities:** The Expansion BDR will play a critical role in identifying and qualifying new business opportunities within our customer portfolio. Your main responsibilities will include: * Customer Portfolio Mapping: Analyze the existing customer base to identify profiles, needs, and potential gaps that can be addressed with our additional products and services; * Opportunity Identification: Proactively seek and qualify upsell (e.g., advanced versions or higher volumes) and cross\-sell (e.g., complementary products or modules) opportunities for current customers; * Active Customer Outreach: Conduct phone calls, e\-mails, and other outreach methods to engage customers, understand their pain points, and present the value of our expansion solutions; * Meeting Scheduling: Qualify leads and schedule strategic meetings for Account Executives (Closers) or Customer Success Managers, ensuring opportunities are well-directed and high-potential for closing; * CRM Management: Maintain the CRM (Customer Relationship Management) system up to date with all interactions, customer information, and opportunity statuses, ensuring organization and visibility of the expansion pipeline; * Feedback and Continuous Improvement: Collaborate with Product and Sales teams by providing insights on customer needs and feedback to enhance offerings and strategies. ### **Requirements:** * Demand Generation Mindset: High energy and proactivity to prospect and identify opportunities within the customer base; * Excellent Communication Skills: Ability to express ideas clearly, persuasively, and empathetically—both verbally and in writing; * Empathy and Interpersonal Skills: Capacity to build rapport and understand customer needs, transforming them into business opportunities; * Goal and Results Orientation: Focus on achieving objectives and passion for overcoming challenges; * Willingness to Learn: Curiosity and openness to absorb new knowledge about the product, market, and sales techniques; * Organization: Ability to manage multiple tasks and maintain an organized prospecting pipeline; * Prior experience is not required: We value potential, attitude, and the desire to make a difference.
João Silva
Indeed · HR
João Silva
Indeed · HR
