Relationship Assistant

Description

Job Summary: The Relationship Assistant will conduct consultative sales, ensure efficient customer service, and strengthen customer loyalty, striving to exceed targets and contribute to process improvement. Key Highlights: 1. Consultative service sales and strengthening customer loyalty 2. Fast and efficient customer service across multiple channels 3. Focus on sales and service targets, with performance indicator analysis What you need to become a **Relationship Assistant** at the fastest-growing company in Southern Brazil *\#JoinOsir* **Responsibilities and Duties** * Conduct consultative service sales to existing customers; * Ensure fast and efficient service across various channels; * Maintain close relationships to enhance customer satisfaction and loyalty; * Consistently strive to meet and exceed sales and service targets; * Monitor and analyze performance indicators; * Contribute ideas for improving customer service and sales processes. **Requirements and Qualifications** * Completed high school education; * Prior experience in service sales or commercial customer service; * Ability to handle multiple demands and platforms simultaneously; * Strong verbal and written communication skills; * Proactive, organized, and results-oriented profile; * Discipline in working with targets, attendance, and workplace ethics is essential; * Availability to work under the 12x36 shift schedule. **Additional Information** Benefits and Advantages of Being an OsirLover * Meal Allowance * Health Insurance * Institutional plan discount for Osir employees who are also customers * Emotional Support Program: Osir Always by Your Side! * Benefits Club offering discounts at: educational institutions, English courses, gyms, dental clinics, and other companies. Osirnet’s purpose is to spark a smile of satisfaction among those who work here! We constantly seek the best telecommunication solutions. We strongly believe in connectivity, which is why we proudly celebrate our pioneering role in radio-based access and our innovative fiber-optic technology. Over our 20-year history, we operate in 36 cities, connecting Southern Rio Grande do Sul to the world. We now have over 600 employees and, through innovation and customer focus, we deliver top-tier services while continuously expanding our coverage. Aligned with our mission to impact the communities where we operate, we aim to build an increasingly plural and diverse organization. With a focus on the smiles of the people we serve, retain, and partner with, Osirnet is ever more committed to developing spaces where innovation, proposal, and impact on our customers can thrive. We believe a socially responsible company can deliver not only smiles but also meaningful experiences to those in need. Osirnet strives to bring people and services closer together through strong connections that go beyond what the eyes can see. Here, you’ll gain experiences that foster your growth as a human being—and therefore, as a professional. \#JoinOsir