Description
Job Summary:
The professional will be responsible for personalized customer service and customer retention, budget and commercial proposal management, safeguarding business results and information confidentiality.
Key Highlights:
1. Personalized customer service and customer retention
2. Budget and commercial proposal management
3. Focus on customer satisfaction and company results
· Provide personalized customer service through all company channels (WhatsApp, e\-mail, phone, online and in\-person meetings, etc);
· Respond to, listen to, and prioritize customers for any request or clarification of doubts;
· Assist in tracking open budgets via the company's internal system;
· Support the preparation of commercial proposals;
· Monitor service orders due for renewal of commercial proposals;
· Safeguard information confidentiality;
· Ensure customer satisfaction and retention, as well as company results;
Employment type: Full\-time, CLT permanent position
Compensation: Starting from R$1\.700,00 per month
Benefits:
* Food basket
* Profit sharing
* Meal allowance
* Transportation allowance
Work location: On\-site