Description
Job Summary:
The professional will provide IT support, including vendor management, system maintenance, remote and on-site assistance, and hardware and software support.
Key Highlights:
1. IT support and external ticket monitoring
2. System and software maintenance and installation
3. Network, VPN, and extension configuration and deployment
**RESPONSIBILITIES:**
Responsibilities:
Collaborate with IT service vendors and monitor external tickets;
– Update and install systems and software;
– Provide remote support via Anydesk;
– Provide on-site support;
– Perform backups of user files and critical data to ensure operational continuity;
– Configure and deploy extensions;
– Activate and perform basic network point setup, including VPN configuration;
– Manage the distribution, delivery, and collection of smartphones, notebooks, and accessories for users;
– Support hardware and software management.
**REQUIREMENTS:**
Interest in the role and, preferably, relevant experience.
**WORK SCHEDULE:**
Working hours to be agreed upon
**BENEFITS:**
Register your resume at buscarvagas.com.br and stay updated on the best opportunities.