Description
Job Summary:
Field support professional for diagnosis, maintenance, and on-site IT user support, ensuring equipment integrity and security.
Key Highlights:
1. Perform equipment diagnosis and corrective and preventive maintenance.
2. Provide on-site support to users for hardware and software incidents.
3. Ensure equipment integrity and compliance with safety regulations.
We have been consolidating our presence in the market since 2011 as a company specialized in IT solutions, offering End User Support and Professional Services.
We are further expanding our market presence, with over 70 professionals distributed across various regions of the country, serving 100% of the national territory.
Currently, we are recognized for the quality of our services, supporting major market players and large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others.
Interested? Check out the opportunity we are offering:
**Field Support Technician**
Employment Type: CLT;
Work Model: On-site \- Indefinite Period;
**Work in the vicinity of Passo Fundo/RS**
Monday to Friday \| Business Hours.
**Responsibilities:**
Perform diagnosis, corrective and preventive maintenance on computers and notebooks.
Replace and install hardware components (memory, HDD/SSD, displays, keyboards, cards, etc.).
Format, configure, and install Windows operating systems and corporate tools.
Provide on-site user support for IT incidents related to hardware and software.
Ensure equipment integrity and compliance with safety regulations.
**Requirements and Qualifications:**
Proven experience as a Support Technician, IT Technician, or similar role.
Solid knowledge of computer and notebook hardware.
Must own a mobile phone and personal vehicle for field travel.
Knowledge of infrastructure and microcomputing;
Minimum Education: Technical Course
Desired Education:* Systems Analysis and Development, Higher Education
* Information Technology, Higher Education
* Informatics, Technical Course
* Internet Informatics, Technical Course
Driver's License: B
Personal Vehicle
Willingness to Travel
* Meal Allowance
* Food Voucher
* Life Insurance
* Health Plan
* Mileage Reimbursement
* College Scholarship
* Dental Plan
* Flexible Card