Activation and Support Technician

Description

Job Summary: We are seeking technicians passionate about challenges to simplify life through technology and connectivity, fostering a growth-oriented environment and valuing interpersonal relationships. Key Highlights: 1. Commitment to diversity and inclusion 2. Environment that values interpersonal relationships and transparency 3. Freedom and support to explore passions and develop skills **We seek candidates who enjoy taking on challenges.** \[EDIT] **People with Disabilities and/or Rehabilitated Professionals — Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity, and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** The technician performs basic in-home customer service, including: * Equipment replacement * Bandwidth testing * Customer guidance * TV configuration * Camera configuration * Simple technical service checks **Requirements and Qualifications** **Additional Information** **Regarding benefits, we offer:** * RVI — Incentivized variable remuneration, * Profit and Results Sharing Program — PRP; * Daycare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation allowance; * Mobility assistance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you — we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate professionals united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across 8 Brazilian states. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting — it’s about continuous evolution. Shall we go together? \#JoinTheTecFriend