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Job Summary: Itaú is seeking agents to work within its branch network, developing commercial competencies, serving customers, advising on banking products, and generating relevant new business. Key Highlights: 1. Consultative customer service and prospecting to strengthen relationships 2. Expand knowledge of Itaú's banking products and services 3. Opportunity to observe the daily operations of the branch network Itaú agents develop commercial competencies to better serve each of our customers. You will have the opportunity to observe the daily operations of our branch network, the workflows designed to strengthen customer relationships, as well as expand your knowledge of our portfolio of banking products and services. **Responsibilities and Duties** **What will your day-to-day be like?** You will work within our Branch Network, responsible for serving our customers, advising them on banking products, and generating new business that is truly relevant according to the customer’s current situation and needs. * Prospect and establish relationships with customers; * Deliver consultative service to ensure excellence in customer service and monitor quality indicators; * Sell financial products; * Monitor the economic scenario, market trends, and financial indicators; * Use remote channels to sell products and services. * Hold a bachelor's degree or be currently enrolled in an undergraduate program in STEM or humanities fields; * Possess an active CPA10 or CPA20 certification; * Experience in commercial areas; * Experience in customer service. **Requirements and Qualifications** Certification: Technical Competencies: **Additional Information** **Benefits** * Meal Allowance; * Transportation Allowance; * Food Allowance; * Daycare Assistance; * Medical Assistance; * Dental Assistance; * Life Insurance; * Private Pension; * Gym membership through Gympass and Totalpass; * Partnership with Univers (Drogasil and Droga Raia); * Visits, reservations, and accommodation at Itaú Unibanco Club (Guarapiranga, Itanhaém, and São Sebastião); * IUPP Program (benefits and discounts at stores and services offered by various partners across Brazil and Latin America); * Fique OK Program; * Corporate University; * Discounts on financial products and services; * And much more! We are undergoing constant transformation and look forward to having you contribute to this journey! \#JoinItaú Itaú will use the information provided for recruitment processes, including placement in job databases hosted on third-party platforms. If you wish to object to this use or exercise any of your rights, please contact us via the channels available in Itaú Unibanco’s Candidate Privacy Policy (https://www.itau.com.br/privacidade/candidatos/). Consent is not required; this is merely a notice. **Itaú Unibanco** ------------------- We are the **largest private bank in Brazil** by market value and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, per LinkedIn Top Companies for seven consecutive years, and we were awarded **Best Internship Programs 2024** by CIEE. With the broadest product portfolio in the sector nationwide and through our brands and commercial partnerships, we offer a wide range of career opportunities across diverse specialization areas — all driven by a powerful purpose: **delighting our customers by delivering exactly what they need, precisely when they need it!** Today, we have a team of over 90,000 employees (the "itubers") spread across Brazil and abroad, present in 18 countries. We are the **largest private bank in Brazil** by market value and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, per LinkedIn Top Companies for seven consecutive years, and we were awarded **Best Internship Programs 2024** by CIEE. With the broadest product portfolio in the sector nationwide and through our brands and commercial partnerships, we offer a wide range of career opportunities across diverse specialization areas — all driven by a powerful purpose: **delighting our customers by delivering exactly what they need, precisely when they need it!** Today, we have a team of over 90,000 employees (the "itubers") spread across Brazil and abroad, present in 18 countries.
