Description
Job Summary:
This professional monitors and supports cash register operators, resolves customer service and billing issues, oversees purchases, and collects funds, ensuring courteous service.
Key Highlights:
1. Operational support and problem resolution at cash registers
2. Monitoring and approval of purchases
3. Friendly, courteous, and satisfactory customer service
**Job Description**
* Monitor cash register operators' work operationally and provide necessary support for executing billing routines;
* Resolve various customer service and billing issues at cash registers, escalating decisions as required;
* Monitor and approve/deny purchases requiring verification before customer release;
* Collect funds from cash registers;
* Provide friendly, courteous, and satisfactory customer service.
**Working Hours**
* Monday to Saturday: 10:50 AM to 2:10 PM and 5:00 PM to 9:00 PM;
* Sundays on rotating schedule.
**Prerequisites**
* Minimum age of 18 years;
* Prior experience with cash registers and customer service;
* High school diploma.