Description
Job Summary:
We are seeking a Store Attendant to conduct product and service sales, retain customers, and ensure satisfaction within an environment that values employee development and leadership.
Key Highlights:
1. Brisanet product and service sales
2. Customer service and support
3. An environment that values personal and professional development
We are looking for a **Store Attendant** to sell Brisanet Group products and services according to customer and company needs. Additionally, to monetize an existing customer base and retain customers during cancellation processes.
If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you!
Let’s sail toward the future! **\#JoinBrisanet**
**Responsibilities and Duties**
* Embody the Brisanet Group’s organizational identity;
* Prepare reports, forms, or spreadsheets as requested;
* Update area performance indicators when required;
* Actively participate in organizational meetings and commitments when requested;
* Use individual and collective safety equipment when required;
* Perform other duties related to the position, as needed by the department and leadership direction;
* Sell Brisanet Group products and services according to customer and company needs;
* Train new employees and cover colleagues’ vacations across other stores as needed;
* Monetize an existing customer base and retain customers during cancellation processes;
* Activate and support mobile telephony services;
* Open and monitor repair tickets when necessary;
* Provide customer service and support, ensuring satisfaction;
* Schedule installations and configure services;
* Process plan transfers, registration changes, information updates, and due date adjustments;
* Maintain store organization and ensure proper functioning of equipment and work materials;
* Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, correct closure of doors and windows, and proper system logging—to guarantee environmental integrity and operational continuity.
**Requirements and Qualifications**
* Completed high school education;
* Skills in sales techniques and customer service;
* Basic mathematics;
* Sales and negotiation methodology.
**Preferred qualifications:**
* Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields;
* Google tools (Sheets, Docs).
**Additional Information**
* A workplace culture that respects and values people;
* Internal events covering diverse topics;
* A collaborative environment that values personal and professional development;
* Both horizontal and vertical organizational structures—meaning you are the protagonist of your own career!;
* Meal benefits (Headquarters via cafeteria; Branches via iFood);
* Co-payment Health Plan;
* Dental Plan;
* Life Insurance;
* Childcare Assistance;
* Assistance for Dependents with Disabilities;
* Payroll-deducted Loans (available after 6 months);
* Up to 50% discounts on Brisanet Internet and BrisaMusic services;
* Wellhub (Gympass);
* Up to 60% discounts at Higher Education Institutions.
We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth.
Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.
Full-time
Onsite
João Pessoa,Para
