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Job Summary: Phone-based customer service to negotiate debts, rehabilitate credit, and restore services, with all actions recorded in systems. Key Highlights: 1. Opportunity at a global leader multinational in technology and services 2. Culture of belonging with clear career development paths 3. Professional support programs, coaching, and mentoring **Location** Curitiba, PR **Job Responsibilities** Phone-based customer service to negotiate debts and rehabilitate credit, restore services, and record actions in systems **Requirements** Must be over 18 years old Completed high school education Intermediate computer skills Good spelling and typing ability KNOWLEDGE OF ONLINE GAMES AND PLATFORMS IS A PLUS **Work Schedule** 5 days on / 2 days off rotating schedule Works 5 days and has 2 days off in random rotation Days off are determined by management and need not be consecutive Off-days may alternate throughout the week **Working Hours** 5:30 PM to 1:42 AM 1-hour break plus two 10-minute breaks **Compensation:** Base Salary: **R$ 2\.200** Variable Pay: **R$ 200** performance-based bonus **Benefits** * Life Insurance * Meal Allowance * Food Voucher * Transportation Voucher **Additional Notes and/or Benefits** * Medical and dental assistance (available after probation period), with option to include dependents * Daycare/babysitter allowance to support your family * Partnerships offering discounts at universities and language schools to boost your professional development * Well-being program to support your quality of life * Discount partnerships with restaurants and partner stores * Disruptive work environments * And other exclusive benefits **About the Organization** A global leader in technology and services that empowers the world’s top brands—today and tomorrow. We focus on solutions, are driven by technology, and thrive on intelligence. Every day, we design, build, and execute fully integrated, end-to-end solutions at speed and scale across the enterprise—helping over 2\.000 clients solve their biggest business challenges. With exclusive data and insights, deep industry expertise, and advanced technological solutions, we are the intelligent transformation partner that powers a world that works—helping companies become refreshingly simple to work with, interact with, and transact with. **Why Work With Us?** We are passionate about our people and demonstrate this through a culture of belonging; clear career development paths; professional support programs, coaching, and mentoring; a global network of friends and colleagues ready to support you—and much more! (Yes, really much more). Want to join a multinational certified as a Great Place to Work®, support the market’s top brands, drive innovation, change the world—and all while building authentic human connections and growing your career? Be a \#Game\-Changer Join our team—and let’s make it official! All Concentrix positions are open to Persons with Disabilities. Please note: No fees are charged for participation in our selection processes. If you are ever asked to pay any amount—for study materials, training, or even application registration—be alert and file a police report at your nearest station. No company, whether our partner or not, is authorized to request payments on behalf of Concentrix.
