Description
Job Summary:
Supervise third-party services at Itaú branches, ensuring compliance, preparing reports, and interacting with various teams for maintenance management.
Key Highlights:
1. Supervision and management of outsourced services for Itaú
2. Focus on maintenance improvements and problem resolution
3. Development of interpersonal relationships and communication
**About the Role:** Will supervise third-party services provided at Itaú branches, ensuring compliance with established standards and contract fulfillment. This role includes preparing and distributing detailed reports to the client (Itaú) and third-party companies. The professional will interact with various management levels and teams, including branch managers, technical teams, Itaú’s engineering team, and CBRE’s management. Excellent communication, organizational, and problem-solving skills are essential.
**Work Schedule:** Monday to Friday, 08:00–17:00 – With availability for overtime due to travel.
**Requirements:**
Completed High School;
Technical course and experience in leadership/supervision;
Required experience in civil, hydraulic, electrical, refrigeration, planning and control, and maintenance software;
Desirable: Higher education in fields related to the role (Electrical, Mechanical, Civil, Air Conditioning) — will be a differentiator;
Desirable: Courses in Electrical Engineering, NR-10 and NR-35;
Desirable: Yellow Belt and AutoCAD training;
Desirable: Knowledge of AVCB — Fire Department Inspection Certificate;
Desirable: Technical knowledge in budget analysis;
Desirable: Experience managing contracts in the retail sector;
Intermediate Office Suite proficiency;
Valid Brazilian driver’s license (Category B) and availability for daily car travel;
**Responsibilities:**
* Supervise third-party activity execution and development of action plans;
* Supervise civil maintenance work (masonry, plumbing, restrooms);
* Analyze area maintenance reports and audit daily task progress, implementing process improvements as needed;
* Propose improvements and focus on problem resolution, with agile reasoning for decision-making;
* Responsible for managing all maintenance area activities and processes, as well as implementing and promoting a culture of organization, safety, and high performance;
* Responsible for technical service maintenance companies;
* Complete maintenance checklists and contact maintenance providers to perform required maintenance;
* Maturity in managing large third-party teams;
* Dynamic in handling multiple daily topics, organized, punctual, and analytically minded;
* Excellent interpersonal relationship skills and communication; hands-on profile;
* Proactive; strong interpersonal skills for interactions with managers of visited units and other clients.
Employment Type: Permanent CLT
Compensation: R$5.800,00 – R$5.900,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Fuel allowance
* Life insurance
* Meal voucher
* Company vehicle
Work Location: On-site