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Coordination Assistant - INEC - Granja - CE
Job Summary: The Coordination Assistant performs administrative routines, customer service, and provides support to unit coordinators and microcredit agents. Key Highlights: 1. Professional organized and driven by customer satisfaction. 2. Customer service providing information about products and services. 3. Support for monitoring managerial controls and credit processes. We believe our employees constitute the most important element for transforming the reality of communities and entities still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented individuals passionate about what they do and eager to go further. The Coordination Assistant carries out internal administrative and operational routines related to customer service and assists unit coordinators and microcredit agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family, essentially MADE OF PEOPLE! **Responsibilities and Duties** **Activities for this position:** * Customer service providing information about products and services; * Conducting various inquiries and document control; * File control and organization; * Support for monitoring the unit’s managerial controls; * Support for the credit proposal contracting process; * Other activities within your area of competence; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed high school; **Required Knowledge:** Experience with Administrative Routines and Public Service; Availability for intermunicipal travel; Computer skills and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plan; Emotional health program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Ceará Regional Office – Fortaleza Agroamigo Phone: (85\) 3464\-3221 Apply now and join our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) focused primarily on the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (CSOPI) enabled INEC to establish a partnership with the Bank of the Northeast (BNB) to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated Crediamigo from 2003 to 2022 and Agroamigo since 2005 to the present day. In 2021, the international NGO Water.Org joined INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!
R. Valdemiro Cavalcante, 264 - Granja, CE, 62430-000, Brazil
R$1,712/month
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