TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: Inbramed is seeking a dynamic and organized professional to join its Technical Support team, focusing on customer service and administrative support. Key Highlights: 1. Serve customers with excellence and empathy 2. Carry out comprehensive technical support protocols 3. Provide administrative support to the technical team Join a traditional Rio Grande do Sul-based company with 39 years of history! Inbramed, the leading manufacturer of ergometric equipment, is looking for a dynamic and organized individual to join our Technical Support team. Your day-to-day responsibilities will include: * Serving customers (by phone, WhatsApp, and e\-mail) with excellence and empathy. * Carrying out comprehensive technical support protocols: opening, tracking, completing, and closing service orders (SOs). * Issuing service invoices. * Sending proposals. * Managing the entry, exit, and status of technical support provided for medical/ergometric equipment. * Providing administrative support to the technical team and ensuring customer satisfaction. * Contributing to maintaining Inbramed’s high quality standards in the domestic market. Mandatory Requirements: * Proven experience in customer service. * Experience with technical support protocols or with filling out/managing service orders in technical support (electronics, medical equipment, or similar). Preferred Qualifications: * Strong written communication skills. * Experience issuing service invoices. * Residing in Porto Alegre or its metropolitan area. What Inbramed Offers: * Permanent CLT employment contract * Opportunity to work at an established, innovative company that is a reference in health and rehabilitation. Want to make a difference in the service that drives health and movement? Send your resume now! commercial@inbrasport.com.br Job Type: Permanent CLT Compensation: Starting at R$2\.200,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site