Description
Job Summary:
Front-desk attendant responsible for in-person, telephone, and digital customer service, reception, scheduling, and organization—ensuring courtesy and excellence within a humanized environment.
Key Highlights:
1. Commitment to excellence in public service
2. An organized, humanized, and professional work environment
3. Opportunity to acquire new knowledge and be proactive
**Eco & Tomo** is a healthcare company committed to excellence in service delivery and quality of care. We value patient care, empathy, and respect, offering an organized, humanized, and professional environment.
**Main Responsibilities:**
* In-person, telephone, and digital channel customer service
* Reception and guidance of patients
* Scheduling and confirmation of appointments and examinations
* Organization of documents and medical records
* Administrative support for front-desk operations
* Ensuring courteous, efficient, and excellent service
**Requirements:**
* Flexible availability regarding working hours
* Experience in public-facing customer service
* Commitment to excellence in service delivery
* Strong verbal and written communication skills
* Proactivity and organizational ability
* Willingness to acquire new knowledge
* Completed high school education
**Compensation and Benefits:**
* Salary: R$ 1\.830,00
* Transportation Allowance
* Meal Voucher
* Health Insurance
**Working Hours:**
Monday to Friday: 10:00 AM to 7:00 PM
Saturdays: 7:30 AM to 12:00 PM
Minimum Education Level: High School (Secondary Education)
Desired Qualification: * High School (Secondary Education)