POST-CONSTRUCTION TECHNICAL ANALYST - Open Recruitment

Description

Job Summary: Responsible for supervising teams, conducting post-delivery inspections, managing communication with buyers, ensuring warranty compliance, and preparing reports for management. Key Highlights: 1. Team and contractor supervision 2. Communication management with buyers and complaints 3. Customer satisfaction and operational efficiency guarantee **RESPONSIBILITIES:** SUPERVISE TECHNICAL ASSISTANCE TEAMS AND CONTRACTORS TO ENSURE RESPONSIBILITY COMPLIANCE. OVERSEE DETAILED INSPECTIONS OF UNITS AFTER DELIVERY, IDENTIFYING AND DOCUMENTING DEFECTS OR DISCREPANCIES. MAINTAIN EFFECTIVE COMMUNICATION WITH BUYERS, PROVIDING INFORMATION ON WARRANTIES, DEADLINES, AND HANDLING COMPLAINTS PROFESSIONALLY. ENSURE COMPLIANCE WITH THE DEVELOPER'S WARRANTIES, REPAIRS, AND REPLACEMENTS WITHIN ESTABLISHED DEADLINES. SCHEDULE AND SUPERVISE REPAIRS IN ACCORDANCE WITH QUALITY STANDARDS. MAINTAIN DETAILED RECORDS OF INTERACTIONS, INSPECTIONS, REPAIRS, AND COSTS. PREPARE REGULAR REPORTS FOR MANAGEMENT. GUARANTEE CUSTOMER SATISFACTION AND OPERATIONAL EFFICIENCY. PREPARE BUDGETS AND REPORT FOR APPROVAL. TECHNICALLY EVALUATE SERVICE CALLS AND GUIDE EXECUTION IN ACCORDANCE WITH SPECIFICATIONS, ENSURING CORRECT MATERIAL USAGE. **REQUIREMENTS:** Education: Technical or Bachelor's degree in Civil Engineering, Architecture, Building Construction, or related fields. Minimum experience: 2 years in post-construction activities, technical assistance, building maintenance, or construction quality assurance. Technical knowledge in reading and interpreting architectural, electrical, and hydraulic drawings. Proficiency in Microsoft Office Suite, especially Excel and Word. **WORK SCHEDULE:** 8:00 AM TO 6:18 PM **BENEFITS:** Meal allowance, meal voucher, transportation voucher, and health insurance This position is open and verified by the Buscar Vagas portal in partnership with Divulga Vagas Brasil.