Description: We believe growth doesn’t happen by chance—it happens when Marketing, Sales, Customer Success (CS), and Customer Experience (CX) speak the same language, use the same data, and move in the same direction. That’s where you come in: ensuring predictability, efficiency, and clarity across the revenue journey. If you enjoy connecting the dots, structuring processes, configuring systems, and transforming data into rapid decisions, this role is for you. Responsibilities and Duties * Map and standardize workflows, SLAs, responsibilities, and playbooks across Marketing, Sales, CS, and CX to reduce rework and improve conversion. * Adjust and maintain system and data governance—configuring pipelines, fields, automations, rules, and integrations. * Build and update revenue forecasts, churn, expansion, and targets—providing clear visibility for decision-making. * Present results and lead cross-functional discussions, always focusing on clarity, prioritization, and resolution of blockers. * Support goal-setting and incentive model design, ensuring alignment with strategy and operational capacity. * Investigate root causes, test hypotheses, and generate insights using specialized tools (CRM, SQL, Power BI, etc.) and historical data. Requirements and Qualifications * Experience in data analysis applied to customer journey, marketing, sales, or post-sales. * Familiarity with metrics such as CAC, LTV, Churn, Conversion, and NPS. * Hands-on experience with dashboards (Power BI or similar). * Knowledge of CRM platforms (HubSpot, Salesforce, RD Station, etc.). * Ability to write SQL queries. * Basic understanding of statistics and exploratory data analysis. * Currently pursuing a Bachelor’s degree in Marketing, Computer Science, Statistics, or related fields—though not mandatory. * Employment type: CLT (Brazilian formal employment) or PJ (freelance/contractor). 2512060202191848810