Description: * Proven experience in leading technical and quality teams. * Strong communication skills, empathy, and influence. * Systemic thinking and results orientation. * Bachelor's degree in IT or related fields. * Postgraduate degree or MBA in Leadership, Management, or Innovation (desirable). * Experience with agile methodologies and DevOps practices. This role requires strategic vision, people management capabilities, and a strong focus on results, being responsible for ensuring excellence in software development and quality processes across the organization's critical projects. * Lead the quality team, including direct management of QA Leads and definition of test strategies. * Act as a bridge between technical and business areas, ensuring alignment between deliverables and strategic objectives. * Define and monitor quality, productivity, and team efficiency metrics. * Foster a culture of continuous improvement, innovation, and technical excellence. * Participate in demand prioritization, release planning, and risk management. * Develop talent by promoting training and professional growth within the team. * Contribute to software architecture and governance decisions in collaboration with technical teams. 25112602024056051