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Are you interested in this position?\n* Do you have experience in computer support? How many years?\n* Do you know and can identify issues related to: DHCP, Router, Firewall, Proxy, and DNS?\n\nEducation:\n\n* Completed High School (Preferred)\n\nExperience:\n\n* In microcomputing? (Preferred)\n* Computer repair? (Preferred)\n* Providing remote and on-site IT support? (Mandatory)\n* TCP/IPv4 networks? 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Lead recruitment and selection processes for new trainers and specialists, acting from profile mapping to integration and performance follow-up. Maintain continuous relationships with accredited professionals and teams, strengthening bonds, active listening, and sense of belonging to the network. Contribute to developing talent retention and appreciation strategies, supporting institutional strengthening. Promote integration among departments (pedagogical, administrative, technological, and commercial), ensuring operational efficiency and consistency in project delivery. Prepare reports on results and strategic recommendations to improve accreditation and recruitment processes. Provide support in managing squads and product teams, leading backlog, demand prioritization, and integration across business, technology, and operations areas. Plan and monitor the lifecycle of digital educational products, from conception to delivery and performance analysis. Structure processes and operational flows in face-to-face, hybrid, and distance education projects, ensuring scalability and efficiency. Collaborate in defining value propositions for new educational products and programs, aligning pedagogical objectives and business goals. Use metrics and user feedback to validate and enhance solutions, promoting a culture of continuous improvement.\n \n \n\nWork Location\n \n \n\nINSTITUTO SESI FORMAÇÃO DE PROFESSORES\n \n \n\nBenefits\n \n \n\n**For your Health:** \n\nMedical Assistance / Group Medical Care – UNIMED;\n \nDental Assistance – SESI/RS, paying only when used;\n \nGroup Life Insurance – No deductions or contributions! For your commute:\n \nTransportation Voucher – According to your needs;\n \nIn case of travel, vehicles may be provided or travel expenses reimbursed. For your meals:\n \nFlexible Meal Ticket – BRL 990.00 per month. 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In addition, the Activation team also configures equipment and schedules these visits with customers.\n\n **These and all other advertised positions are available for PwD (People with Disabilities)**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Assist in customer installations;\n* Assist in maintaining equipment already installed at customer locations;\n* Perform installation and configuration procedures for equipment;\n* Request materials from the warehouse;\n* Safeguard company assets;\n* Use tools to measure network parameters;\n* Use personal protective equipment (PPE);\n* Use company software;\n* Answer phone calls;\n* Contact customers via telephone;\n* Drive company vehicles;\n* Clean and keep the work environment organized;\n* Ensure customer satisfaction.\n* Fill out service execution application;\n* Execute network documentation;\n* Serve corporate clients and be able to replace any equipment at the client site without internal support;\n* Configure network equipment and provide information to analysts;\n* Implement access networks in residential complexes.\n\n \n\n**Requirements and qualifications** **Skills:**\n\n\nTeamwork;\n\n\nFlexibility and adaptability to business, people, and processes;\n\n\nAgility in tasks and courtesy towards customers;\n\n\nSense of urgency and innovation.\n\n **Education:**\n\n\nCompleted high school;\n\n\nTechnical course in related field is desirable.\n\n **Requirement:**\n\n\nValid Brazilian driver's license (CNH B).\n\n **Additional information** **Working hours:** 5x2 rotating shift \\- Sunday through Thursday from 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM.\n\n \n\n\n\nOpportunity to work onsite in the city of Porto Alegre/RS. \n\n\n\n \n\n### **Benefits for those who work here**\n\n \n\nHealth Insurance Dental Plan Pharmacy Partnership Life Insurance Transportation Allowance Food Allowance Education Assistance Complimentary Internet School Supplies Assistance Newborn Child Assistance PPR \\- Profit Sharing Program Quinquennial Award \\- recognition for years of service Psychological Support Childcare Assistance Assistance for children with disabilities Birthday Gift Uniforms and equipment Partnerships Service Discounts Unifique\n\n \n\nSince 1997 we have been driven by customer centricity, offering telecommunications solutions for homes, businesses, and government agencies. 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And we are always promoting **transformation and innovation,** seeking new ideas and ways to evolve, whether in products, services, or processes.\n\n **Responsibilities and duties** \n\n* Participate in development and qualification tests of new air\\-conditioning products (assembly, installation, and testing);\n* Assist in organizing/conducting and disseminating the results of performed tests;\nMonitor, propose, and implement improvements in laboratory activities, including 5S practices, calibration, testing, controls, safety, equipment TPM, and procedures. \n* \n\n \n\n \n\n \n\n**Requirements and qualifications** \n\n* Currently pursuing a degree in engineering (mechanical, electrical, electronics, production, computing, etc.), or currently enrolled in a Technical Course in Mechanics, Electrotechnics, Electronics, Industrial Automation, or Mechatronics.\n* Intermediate Office package skills (advanced is preferred)\nBasic English \n* \n\n \n\n \n\n \n\n \n\n**Additional information** \n\n* Scholarship allowance: R$1\\.500 (university level) / R$1\\.000 (technical level)\n* Medical and dental insurance;\n* On\\-site restaurant;\n* Shuttle service \\+ transportation allowance of R$230.00;\n* Life insurance;\n* Discounts on Midea Carrier products for you, friends, and family;\n* **Testers Program** \\- aimed at improving the quality and efficiency of Midea Carrier products through employee usage and evaluation.\n\n \n\n* Work location: Canoas/RS\n* Work mode: On\\-site\n* Working hours: 6 hours/day\n\n \n\nWe are **Midea Carrier**, a joint venture between **Midea**, one of the world's largest manufacturers of home appliances and air conditioners, and **Carrier**, a leader in air conditioning and founded by the inventor of air\\-conditioning, Willis Carrier.\n\n \n\nToday, we have two factories in Brazil, an extensive network of technical support and customer service, as well as products available in the main retail outlets across the country.\n\n\nHere, we do everything so you **feel\\-at\\-home.** We humanize technology to enjoy every moment of life, whether preparing a special recipe, ensuring comfort in a climate\\-controlled environment, or caring for the softness of clean clothes.\n\n \n\nIn our daily work, we strive to **put the customer first,** understanding their needs and surprising them with solutions that make a difference. 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