Commercial PCP Assistant

Description

Job Summary: Assist in production planning, scheduling, and monitoring, as well as provide commercial and customer service support. Key Highlights: 1. Multifunctional involvement in production and commercial support 2. Opportunity to develop skills in Production Planning and Control (PCP) and customer service 3. Interaction with various departments across the company **Responsibilities:** Assist in production planning and scheduling according to order demand and production capacity. Monitor production orders, deadlines, and delivery status. Update spreadsheets and systems with production-related information, volumes, deadlines, and priorities. Support material control by verifying stock and warehouse requirements. Identify and report potential production delays or deviations. Assist in issuing and organizing production orders. Support preparation of production reports, KPIs, and controls. Interface with production, logistics, quality, and engineering departments as needed. Provide customer service (via phone, e\-mail, or system), delivering information on orders, deadlines, and status. Register sales orders in the system. Update customer and order data. Support the commercial team in tracking the order portfolio. Assist in preparing proposals, quotations, and commercial reports. Support simple negotiations, per leadership guidance. Monitor billing and delivery deadlines. **Desired Qualifications:** Completed high school education (technical or undergraduate studies in Administration, Logistics, Production, or related fields are preferred). Basic knowledge of Excel/spreadsheets. Prior experience in PCP, commercial roles, or administrative functions is desirable. **Behavioral Competencies:** Organization and attention to detail; Strong communication skills; Proactivity; Sense of priority; Teamwork; **Hard Skills (Technical Competencies):** Basic knowledge of PCP (Production Planning and Control); Understanding of production processes and production flow; Familiarity with commercial routines (order registration, proposals, portfolio tracking); Excel / Spreadsheets (basic to intermediate level); ERP system usage (data registration, inquiry, and updating); Document organization and control; Basic knowledge of logistics and inventory management; Preparation of simple reports; Customer service (phone and e\-mail); **Soft Skills (Behavioral Competencies):** Organization; Attention to detail; Strong communication skills; Proactivity; Sense of priority; Responsibility; Teamwork; Flexibility to handle changing demands; Problem-solving focus; Interpersonal relationship skills; Employment Type: Full-time, CLT Permanent Contract Compensation: R$2\.298,93 \- R$2\.418,06 per month Benefits: * Medical insurance * Dental insurance * Education allowance * Free parking * Transportation allowance Work Location: On-site