OPERATIONS ASSISTANT

Description

Job Summary: Monitor operations, manage service orders, control spreadsheets, support teams, and implement process improvements while complying with quality and safety standards. Key Highlights: 1. Monitoring of operations and service order management 2. Support for field teams and internal customers 3. Assistance with reports, audits, and process improvements **Job Description:** ---------------------- Monitoring of operations and KPIs; Service order management (creation, scheduling, and closure); Spreadsheet, system, and deadline control; Logistics support (materials, equipment, and scheduling); Support for field teams and internal customers; Assistance with reports, audits, and process improvements; Compliance with regulations, quality, and safety standards. **Mandatory Requirements:** ------------------------------ Currently pursuing a Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Production Engineering, Business Administration, or related fields. Minimum of 1 year of experience in the Telecommunications sector. **Desirable Requirements:** -------------------------- Strong verbal and written communication skills; Logical reasoning; Interpersonal skills; Organization; Resilience. Attitudes: Agility, Confidence, Owner Mindset, Results Orientation, Customer Focus, People Development **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal allowance/food voucher; Starbem \- Telehealth and Wellness Services; Birthday day off; Group life insurance; Corporate University \- Mhnet Ensina; Internet discount after probation period; Transportation allowance; Wellhub (Gympass). **Work Location:** ---------------------- CRICIÚMA/SC **Working Hours:** ------------------------ Monday to Saturday **Additional Information:** --------------------------- Work location: Criciúma