Description
Job Summary:
A professional responsible for receiving visitors, managing requests, organizing meeting rooms, and providing administrative and organizational support.
Key Highlights:
1. In-person, telephone, and digital customer service
2. Management and scheduling of meeting rooms and auditorium
3. Administrative and organizational support
* Receive visitors, members, customers, consumers, and suppliers, identify their needs, and direct them to the appropriate departments;
* Provide basic information about the company, products, services, and procedures;
* Deliver in-person, telephone, and digital customer service, triaging and forwarding requests;
* Organize, schedule, and manage the use of meeting rooms and auditorium;
* Conduct in-person consumer inquiries in accordance with internal guidelines;
* Receive, verify, and forward correspondence, documents, and packages;
* Assist with administrative routines as required by departments;
* Support scheduling of digital certification appointments;
* Perform registration and updating of data in internal systems;
* Organize documents, forms, and files;
* Maintain the reception area's organization, cleanliness, and appearance;
* Monitor entry and exit of personnel, where applicable;
* Assist in managing office supplies;
* Occasionally assist with institutional events.
Minimum Education: High School (Secondary Education)
* Unimed
* On-site dining facilities
* Uniform: T-shirts