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Digital Commerce Performance Analyst

Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Ary Brand, 448 - Centro, Lontras - SC, 89182-000, Brazil
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Description

Job Summary: We are seeking a Performance Analyst focused on digital commerce to manage and optimize sales across e-commerce and marketplaces, track performance results, and propose improvement initiatives. Key Highlights: 1. Managing and growing e-commerce and marketplace sales 2. Monitoring KPIs and optimizing campaigns and pages 3. Collaborative work with marketing, content, product, and logistics teams We seek a Performance Analyst with a focus on digital commerce to manage and grow sales across our **e\-commerce** platform and **marketplaces**. This person will be responsible for tracking performance results, optimizing campaigns and pages, ensuring operational health of sales channels, and proposing actions to improve conversion, revenue, and profitability. **Responsibilities and Duties** **Responsibilities** --------------------- **Performance Management and Growth** * Monitor key KPIs daily (revenue, orders, conversion rate, average order value, CAC/ROI/ROAS, margin, and stockouts). Identify improvement opportunities across the funnel (acquisition, navigation, conversion, and repeat purchase) and lead action plans. * Plan and execute A/B tests and conversion rate optimization (CRO) initiatives on pages, offers, checkout flows, and content. * Build and maintain reports and dashboards (Excel/Sheets/BI) for performance tracking and decision-making. **E\-commerce (Owned Store)** * Manage catalog and page performance (descriptions, images, basic SEO, variants, pricing, and availability). * Coordinate promotional activities and commercial calendar (seasonal campaigns, coupons, kits, bundles, etc.). * Monitor user experience and suggest improvements (navigation, search, categories, banners, and content). **Marketplaces** * Operate and optimize marketplace performance (listings, ads, reputation, SLAs, and channel-specific rules). * Monitor Buy Box, price competitiveness, shipping, delivery timelines, commissions, and product/channel profitability. * Track operational metrics (cancellations, delays, returns, reviews) and implement improvements. **Media, Traffic, and Cross-Functional Collaboration** * Monitor and optimize media investments (where applicable) in collaboration with agencies/internal teams (Google Ads, Meta, affiliates, etc.). * Partner closely with marketing, content, product, customer service, and logistics teams to resolve bottlenecks and scale sales. **Requirements and Qualifications** * Experience with **e\-commerce and/or marketplaces** (operations and performance management). * Analytical profile with proficiency in **Excel/Google Sheets** (tables, charts, formulas, analysis). * Knowledge of digital and commercial performance metrics (conversion, ROI/ROAS, margin, stockouts, average order value, CAC). * Organizational skills and sense of priority to manage daily performance tracking and action planning. * Curiosity to investigate root causes and propose practical solutions. * Strong communication skills to coordinate initiatives across departments. * Agility, routine discipline, and attention to detail. **Additional Information** Join Veda! Here you’ll find: Clear, aligned, and assertive communication for everyone We love celebrating milestones and achievements A relaxed environment that encourages ownership Health Insurance Meal Allowance (attendance bonus) On-site Restaurant Shuttle Service (Rio do Sul \| Lontras) Dental Network and Dental Insurance Life Insurance Library With over thirty years of history built on passion, ethics, and innovation, we are a quality benchmark and recognized as one of the largest manufacturers of sealing components and electro-electronic parts for motorcycles and other segments. **Passion: A Driving Emotion** We were born from the courage and entrepreneurial vision of our founder José Maurício Felippe, and his passion for motorcycles. If you’re not yet passionate about the two-wheeled world, no problem. We’ll win you over gradually — just like any good relationship should be: grounded in trust and respect. **Team Expansion and Structuring** A new chapter is unfolding: we are expanding our brand presence, broadening our market reach with new strategies, enhanced technological capabilities, and an expanded product portfolio. Alongside this, we offer an outstanding opportunity to help structure teams across Digital Transformation, Engineering, Labs, Onboarding, Quality, Customer Success, and many other industrial functions. **Partnerships** We operate nationwide serving the Aftermarket and Industrial markets, supplying parts for the assembly lines of leading motorcycle, agro-industrial, and other segment manufacturers. We export to 19 countries, primarily across Latin America, with notable presence in Colombia, Mexico, Argentina, Bolivia, and Panama. In 1998, we formed a partnership with the renowned Italian group Athena, further strengthening our ability to uphold excellence in quality, drive cutting-edge developments, and adopt state-of-the-art technology.

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
João Silva
Indeed · HR

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