Information Technology Assistant

Description

Job Summary: Technical support for users, installation and configuration of equipment, maintenance and monitoring of help desk systems. Key Highlights: 1. On-site and remote technical support for users 2. Preventive and corrective maintenance of equipment 3. Support in network administration and system security **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:** Not Specified **Employment Type:** Not Specified * Provide technical support to users (on-site and remotely) for hardware, software, and networks; * Install, configure, and update computers, printers, and peripherals; * Assist in preventive and corrective maintenance of equipment; * Monitor and log tickets in the help desk system; * Support local network (LAN/Wi\-Fi) administration; * Ensure basic system security (antivirus, backups, access control); * Document procedures and maintain an updated equipment inventory; * Collaborate on improvement projects and implementation of new technologies. **Requirements:** * Currently enrolled in or graduated from a bachelor's program in Information Technology, Computer Science, or related fields. **Preferred Qualifications:** * Basic knowledge of operating systems (Windows/Linux) and Microsoft Office suite; * Familiarity with computer networking and information security; **Benefits:** Education Allowance, Childcare Allowance, Parking, Profit-Sharing Program, Health Insurance, Dental Insurance, E-Learning Platform, Private Pension Plan, Life Insurance, Meal/Voucher Allowance, Commuter Pass