Description
Job Summary:
Customer service professional responsible for welcoming guests, managing the waiting list, escorting customers, and answering questions—ensuring a warm reception.
Key Highlights:
1. Serve as the location's first impression
2. Ensure a warm reception to foster customer loyalty
3. Strong communication and organizational skills
**Description and Responsibilities:**
**Schedule:** Weekdays
**Level:** Professional
**Employment Type:** Tenured \- CLT labor code
* Guest welcome;
* Waiting list management;
* Escorting guests to their tables and providing basic information about the venue and its services.
* Answering questions regarding the menu, facilities, and services offered by the establishment;
* Serving as the location's first impression, ensuring a warm reception to foster customer loyalty;
* Communication with kitchen and dining room staff.
**Requirements:**
* Friendliness; courtesy; and strong communication skills;
* Organization and attention to detail;
* Composure under pressure and conflict resolution ability;
* Familiarity with the establishment, menu, and services;
* Maintaining a polished and professional appearance to represent the brand;
* Basic computer literacy; proficiency in foreign languages—such as English and Spanish—is a plus.
**Benefits:**
Meal allowance, transportation allowance