**About Grupo Aldo** The history of Grupo Aldo over the years bears the mark of pioneering spirit and determination to turn dreams into work. The Group has maintained continuous growth and is today a strong, dynamic, and bold business organization, employing more than 1,800 collaborators. For the Group's leadership, business success is directly linked to the personal success of each employee, after all, it is the employee who is on the front line serving the customer. Therefore, investments are made in qualification and professional development programs that result in better service delivery and improved quality of life for employees. **About the opportunity:** We are seeking a **Junior Systems Support Analyst** to provide technical support for corporate systems, with a primary focus on **ERP Protheus** and the **Teknisa system**. The professional will be responsible for ensuring optimal performance, security, and availability of environments, as well as participating in continuous improvements and providing high-level technical support to internal departments. **Main responsibilities:** * Administration of Protheus environments (development, testing, and production); * Application of updates, fixes, and customization packages; * Technical support and performance analysis; * Management of **SQL Server** databases; * Access and security administration; * Maintenance and evolution of the **Teknisa** system. **Requirements:** * Experience with ERP Protheus and SQL Server; * Knowledge of system infrastructure and environments; * Good communication skills, analytical mindset, and proactivity. **Preferred qualifications:** * Experience with Teknisa; * Interest in integrations with AI and technological innovations.