Description
Job Summary:
An administrative services and facilities management professional responsible for process optimization, team management, and building maintenance.
Key Highlights:
1. Strategic management of facilities and administrative services.
2. Process optimization and supplier standardization.
3. Team leadership and employee development.
Description:
We are seeking professionals who meet the following requirements:
* Completed undergraduate degree;
* MBA or postgraduate degree preferred;
* Industrial experience preferred;
* Experience in administrative services;
* Experience in facilities management, including cleaning and maintenance of common areas;
* Knowledge of building maintenance, plumbing, and electrical systems;
* Proficiency in Microsoft Office Suite.
Key daily responsibilities for this position:
* Management of employees and service providers for cleaning, maintenance, landscaping, laundry, and other facilities-related activities in common and production areas;
* Procurement of facilities, laundry, and maintenance service providers;
* Development and maintenance of procedures and contracts for Administrative Services, aiming to optimize processes and organize tasks, thereby ensuring efficient prioritization of service requests and activities through process standardization;
* Creation of efficient work plans to determine the optimal number of third-party personnel and standardize suppliers and contracts;
* Development of KPIs and SLAs for Administrative Services, as well as matrix reporting and presentations to Corporate Management and local Operations Directorate, particularly for budget and project approvals;
* Preparation of annual budget plans and expense and investment accountability reports;
* Conducting inspections of building facilities—including courtyards, corridors, and common areas—to assess repair or cleaning needs, and verifying the operational status of electrical and plumbing systems, elevators, and other equipment;
* Scheduling preventive and corrective maintenance for damaged structures, prioritizing repairs that pose safety risks to people, operational continuity, or visual appearance;
* Inspecting landscaping and gardening teams, ensuring continuous maintenance of these areas;
* Tracking open service requests until resolution, generating performance indicators;
* Managing the workforce by identifying development needs and implementing individual development plans to ensure employee retention, motivation, and sustained performance;
* Identifying opportunities for continuous process improvement by evaluating critical and recurring issues, analyzing root causes, and proposing implementable solutions to ensure ongoing departmental advancement.
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