Administrative Assistant

Have you ever considered joining one of the best and largest VIA companies in the Northeast? We are looking for talented individuals who want to mak
- Health insurance
- Dental insurance
- Meal allowance

The 3corações Group is built by people—first and foremost—passionate about what they do. We take pride in growing through hard work and moving forward, ever farther, without forgetting our essence and our values. It is through our simple way of being that we celebrate the diversity of people and the flavorful experiences that intertwine stories. The result is a company offering quality products, happy employees and consumers, and suppliers and partners integrated into a shared mission: delivering enjoyable experiences that promote joy and well-being, building lasting bonds and generating value for everyone. Savor a world of possibilities at Brazil’s largest coffee company! Learn more at www.3coracoes.com **Responsibilities and Duties** #### **Financial and Budget Planning** * Build and manage the area’s **Operational Plan (OP)** and **Budget Plan (OBZ)** jointly with management. * Conduct detailed financial analyses of the area, ensuring P&L health and proper resource allocation. #### **Strategy, Indicators, and Performance** * Perform periodic performance analyses of the national technical team, proposing structural improvements. * Build, review, and audit goals and metrics for indicators (GPD/GRD). * Conduct **Capacity and Capability** analyses (Capacity Planning) to size teams and forecast demand. * Develop new indicators and conduct reliability testing on the current measurement system. #### **Project and Process Management** * Lead national strategic projects (e.g., Incentive Programs, Premium After-Sales, Performance Championships). * Map and review operational workflows to identify bottlenecks, aiming to improve productivity and service level (SLA). * Draft high-complexity documents, such as **PR/FAQs** and **Initiative Narratives**. * Support the development of the Training and Integration Plan (PAT). #### **Data Science and Business Intelligence** * Apply statistics and data analysis to solve complex area-specific problems. * Conduct statistical analyses to support managerial decision-making. * Consolidate materials for monthly senior management meetings (Executive Board, Customer Service, and FOOD Commercial), linking operations to business results. **Requirements and Qualifications** **Required:** * **Education:** Completed undergraduate degree (Engineering, Administration, Economics, or Statistics). * **Experience:** Experience in indicator analysis and process/project management. * **Tools:** Intermediate Excel/Google Sheets; BI tool knowledge (e.g., Qlik Sense) is desirable. * **Hard Skills:** Process mapping, financial analysis, and basic statistical analysis. **Desirable:** * **Lean Six Sigma (Yellow Belt)** or higher certification. * Knowledge of **Data Science** (Python, R, or SQL) for predictive analytics. * Experience with executive writing methodologies (Narratives and PR/FAQs). **Additional Information** **Benefits** * Shared Health Plan; * Dental Plan; * Transportation Allowance; * Meal Allowance; * Monthly Product Kit; * Telemedicine and Online Therapy fully covered by the company (extended to dependents); * Life Insurance; * Wellhub. The ***3corações*** Group is a company of **passionate people**, driven by what they do. We grow through the **strength of our work**, honoring our roots and essence to move ever further. We are an **innovative and entrepreneurial** people who **care** for our employees and deliver **enjoyable experiences** to everyone we engage with. Our story began in 1959 in the interior of Rio Grande do Norte. With our **distinctive, innovative, and entrepreneurial approach**, we became the **national leader** in roasted and ground coffee and cappuccino segments, and the **second-largest player** in soluble coffee. In 2013, we launched the TRES multi-beverage machine solution, offering over 30 capsule-based beverage flavors; in 2020, through a *joint venture* with Positive Company, we entered the plant-based market, offering our consumers 100% natural, plant-derived products. Our portfolio also includes soluble coffee, ready-to-drink cappuccino, chocolate milk, coffee with milk, soft drinks, corn derivatives, coffee filters, and filter holders. We are more than 8,000 passionate hearts committed to what they do—and **dedicated to building a better country and a better world**. **We respect and value all people and cultures, believing that diversity enriches our workplace**. We seek individuals ready to roll up their sleeves and collaborate effectively. Join ***3corações*** and add your heart to ours!

João Silva
Indeed · HR