Infrastructure Analyst

Description

Job Summary: The Infrastructure Analyst will be responsible for the administration and monitoring of servers, networks, and systems, as well as managing Microsoft and Office 365 services, with a focus on supporting virtualized environments and customer support. Key Highlights: 1. Administration of Windows Server and Linux servers on Hyper-V 2. Network management (LAN, WAN, SD-WAN) and Microsoft services (AD, DHCP, DNS) 3. Customer commitment and investigative mindset for problem resolution **As an Infrastructure Analyst, your responsibilities will include:** Assisting in server administration; configuring and maintaining Windows Server and Linux servers in Hyper-V virtualized environments; Monitoring networks, services, and systems; Managing Microsoft services including AD, DHCP, DNS, GPO, scripts, and others; Configuring networks (LAN, WAN, SD-WAN), with knowledge of TCP/IP protocol and VLAN, VPN, and WiFi configurations; Mapping and documenting server infrastructure and network topology; Administering the Office 365 environment; Administering and monitoring backup systems; Installing software in virtualized environments and providing remote and on-site support; Conducting training and guiding customers on the use of virtualized systems. **Minimum Requirements to Participate in the Selection Process:** Technical, technological, or undergraduate degree — currently enrolled or completed — in Information Systems, Computer Science, or related fields; Availability for travel. **If you identify with the competencies below, your career may be here:** Clear, objective, and empathetic communication — at a level we call “People Enchanters,” meaning someone whose company we genuinely enjoy; High level of customer commitment, treating their needs as our own to ensure legal deliverables from public entities; An investigative mindset is essential for growth in system support careers, as it is common to encounter demands that challenge the obvious, requiring tests along paths different from those already known; Collaboration is one of the greatest strengths of our professionals, as we recognize that public administration involves numerous specific laws and regulations, demanding a high degree of cooperation among teams. **Check out the benefits and perks offered by a market-leading technology company, awarded by GPTW:** Meal Voucher — R$ 40.00 per working day; Food Voucher — R$ 243.00 per month; (Totaling R$ 1,000.00 in food and meal vouchers) Unimed Health Plan — 50% covered for the employee and 50% for children up to 18 years old; Dental Plan — 50% covered for the employee and 50% for children up to 18 years old; Transportation Voucher; Education Assistance — Strong encouragement for studies; Childcare Assistance — For children under 6 years old; Birthday Day-Off — Flexible leave; Referral Bonus (R$ 500.00 gift card); Anniversary Gift; Life Insurance; Quick Massage; Healthy Day; 40-hour weekly work schedule (08:00–17:00, Monday to Friday) ... and much more!