Job Summary: Professional to provide on-site customer support in the accounting/tax field, addressing and resolving inquiries, providing technical support for systems, and ensuring customer satisfaction. Key Highlights: 1. Customer service and satisfaction experience 2. Technical support knowledge and accounting/tax problem resolution 3. Bonus: SQL Server database knowledge CUSTOMER SERVICE ANALYST – Accounting/Tax Module **Company Description:** For 25 years, Infogen has been developing ERP software for cooperatives. We operate nationwide in Brazil; our headquarters is located in Chapecó/SC, and we have branches in Santa Maria/RS and Florianópolis/SC. **We Are Looking For:** A professional for the Customer Support role in the accounting/tax area to work ON-SITE in Chapecó/SC. **Job Description:** Responsibilities include addressing and resolving customers’ questions regarding accounting and tax matters, providing technical support for systems used in this area, tracking requests, and ensuring customer satisfaction—always delivering high-quality service. This is a full-time, on-site position. **Qualifications:** **Customer Relations:** Experience and proficiency in customer service, interpersonal interactions, and pursuit of customer satisfaction. **Technical Support:** Knowledge of technical support and resolution of technical issues related to the accounting/tax field. **Bonus:** SQL Server database knowledge. **We Offer:** Competitive salary, meal allowance, breakfast and afternoon snack, Uniodonto and Unimed health plans, life insurance, active listening, and coffee available all day. **Our email:** talentos@infogen.com.br www.infogen.com.br **Minimum Education Requirement:** Bachelor’s degree