Description
Job Summary:
We are seeking an experienced receptionist to work in a specialized clinic, responsible for scheduling appointments, customer service, payment collection, and communication.
Key Highlights:
1. Appointment scheduling and customer service
2. Patient support and communication
3. Payment management and document issuance
Specialized clinic in Ozone Therapy, Advanced Aesthetics, and Trichology.
A receptionist with six months of experience is required.
Responsibilities:
- Schedule/cancel and reschedule patient appointments
- Assist patients in completing forms
- Record phone calls and messages
- Provide accurate information to patients
- Provide general information via phone/WhatsApp
- Return unanswered phone calls/messages on WhatsApp
- Pre-register customers
- Collect payments
- Issue invoices and receipts
- Communicate clearly, promptly, and concisely
- Listen attentively
- Establish eye contact/visual communication with customers
Working hours: Monday to Friday, 08:30 AM to 5:30 PM; Saturdays, 08:30 AM to 12:30 PM.
Meal allowance: R$ 780.00.
Salary: R$ 2,100.00.
Transportation allowance
Employment type: Full-time, CLT permanent contract
Compensation: R$2,000.00 - R$2,100.00 per month
Benefits:
* Meal allowance
* Transportation allowance
Experience:
* Medical Office Receptionist (Mandatory)