Network Operations Assistant – 3 vacancies

Job Summary: Senior Technical Support Analyst responsible for handling user requests, resolving incidents, maintaining technical procedures, and inter

• Technical support incident handling and resolution
• Creation and maintenance of procedures and knowledge base
• Interaction with customers and support teams

Job Summary: We are seeking an organized, proactive, and attentive professional to provide user support and technical assistance, with a focus on prob

• Conducive environment for continuous learning and professional growth
• Focus on problem resolution and high-quality user support
• Appreciation of diversity, inclusion, and respect in the workplace

Job Summary: IT professional with experience in local Microsoft infrastructure support and Microsoft 365 environment support, available for travel. K

• Experience in local Microsoft infrastructure support (AD/DNS/DHCP/GPO)
• Experience in Microsoft 365 environment and email support
• Availability for travel

Job Summary: Provide first-level technical support in corporate environments, ensuring agile and efficient user support and contributing to the stabil

• Agile and efficient user support
• Support in incident resolution
• Contribution to the stability of IT resources

Job Summary: Responsible for planning, monitoring, and controlling engineering and infrastructure projects, ensuring compliance with guidelines and de

• Engineering and infrastructure project planning and management
• Focus on adherence to institutional guidelines and delivery quality
• Technical interface engagement with diverse stakeholders

Job Summary: Senior Infrastructure Analyst for infrastructure environment support, handling incidents, changes, and improvements with a focus on avail

• Infrastructure environment support
• Administration of Windows and Linux servers
• Participation in implementation and evolution projects