New Customer Training

Description

Job Summary: This role involves guiding customers in using the system, translating complex technology into simple solutions, and ensuring success throughout the customer journey. Key Highlights: 1. Comprehensive support for continuous development and learning 2. Opportunities for professional growth amid rapid expansion 3. Autonomy to create and impact thousands of businesses At Next Fit, we believe everyone has the potential to teach — all it takes is the willingness to learn and grow. If you've never worked with training or systems before, that's perfectly fine! Here, you'll receive full support to develop and shine. **What does the New Customer Training team do?** * Conducts video calls with new customers, guiding them step-by-step through our system * Translates technology into something simple, clear, and applicable for gyms, studios, and fitness boxes across Brazil * Serves as the bridge between the customer and their success journey with Next Fit! **Why is Next Fit a career differentiator for you?** * You’ll truly learn here: we offer a structured development path, internal training sessions, and mentorship from those who’ve walked the same path as you. * Your growth mirrors ours: we’re expanding rapidly, meaning more space, more challenges, and more opportunities for you. **Benefits we offer:** * Meal Allowance (R$750.00\) * Transportation Allowance * On-site Parking * São José Health Plan * Gympass * Birthday Day Off * Fruit Day * Game Room * Education Platform (Alura) * In-house Library Next Fit is a technology company headquartered in Criciúma, Santa Catarina. For 7 years, we’ve existed with the purpose of supporting fitness and sports business managers in their mission to make our country healthier and transform lives through sport. Today, we are the **#1 technology provider for fitness and sports businesses in Brazil**. Our ecosystem connects every stage of the customer journey: from enrollment at the front desk to workout access via mobile phone, from automated payments to reports that define the business’s next step. Over 16,000 businesses and 2 million students experience this daily. #### **WHAT IT MEANS TO BE A ROXINHO** If Next Fit has grown so significantly in such a short time, it’s because a legion exists that transforms ideas into technology, challenges into solutions, and goals into achievements. We affectionately call these people **roxinhos**. Here, studying and self-improvement are not optional. Our pace is fast, our standards are high, and knowledge sharing is part of everyday life. If this environment doesn’t resonate with you, it’s best to stop here. But if this makes your eyes light up, you may just be in the right place. Being a roxinho means having autonomy to create, responsibility to deliver, and pride in seeing your own work impact thousands of businesses and millions of students.