Description: Responsible for directly serving customers or attending them via phone, assisting them with agency processes (clarifying questions about their products and services, their account, cash services, registration updates, use of ATMs, among others), as well as offering and clarifying doubts regarding the products and services provided by the Institution. Additionally, providing support to management in prospecting new clients and negotiating products and services, aiming to contribute to results and achievement of established goals. Requirements: **Bachelor's degree in:** Administration, Economics, Accounting Sciences, or related fields **Familiarity with:** Contacting service providers **Knowledge of:** Computer skills (Office Suite: Word, PowerPoint, Excel, Outlook) / Financial institutions, financial cooperatives / Financial products and services / Sales techniques. **Certification:** ANBIMA CPA 10 or CPA 20 Benefits: Medical insurance, Dental insurance, Childcare allowance, Education assistance, Internal benefits, Provided during interview, Profit sharing, Private pension plan, Life insurance, Meal voucher